HelpDesk Support 1 and 2 level

Dukascopy Bank AS

Experience in IT support, preferably in a corporate environment.
Strong knowledge of computer hardware and software, including Windows and Mac OS.
Proficiency in troubleshooting common IT issues and providing solutions.
Strong communication skills, partly in English.
Excellent problem-solving abilities.
Ability to work independently and as part of a team.

Provide first and second level support to end-users, addressing hardware and software issues
Troubleshoot and resolve technical problems related to computers, printers, and peripherals locally and remotely.
Install, configure, and maintain computer hardware and software systems.
Collaborate with team members to ensure the smooth operation of IT infrastructure.
Assist with network setup and troubleshooting.
Create and maintain user and computer accounts in Active Directory environment.
Stay up-to-date with industry trends and technology advancements to provide the best support.

Being part of successful and growing Swiss company with an international presence and team;
The possibility to participate in company's expansion on different markets;
Exiting work and attractive compensation that will increase with the increase of performance;
Opportunity for growth both in terms of personal achievement and within the company on a large scale.

Mēneša bruto algaBruto mēnesī € 1600