695
 Customer Service Representative
DEM OÜ
Customer Service Representative
DEM OÜ
 Customer Service Representative
DEM OÜ

Customer Service Representative

DEM OÜ

About

At Osh Casino, we are crafting an extraordinary online casino experience that transcends the ordinary and embraces innovation, fun, and unparalleled excitement. Although our digital doors have yet to swing open, the heartbeat of our venture is already echoing with the promise of something extraordinary. We are not just another online casino; we are a haven of limitless opportunities, where creativity meets technology, and where every idea has the potential to shape the future of online gaming.

Build Your Career in iGaming with Osh Casino!
Are you eager to dive into the world of iGaming and kickstart your career? Osh Casino is offering exciting opportunities for individuals with a passion for iGaming and a desire to excel in the dynamic online casino industry.

Do you have a passion for helping people and ensuring they have a positive experience? Are you a clear communicator with a knack for resolving issues calmly and efficiently? If so, we want to hear from you!

We are looking for a motivated and results-oriented
Customer Service Support

to join our growing team at Osh casino and contribute to our success.

What you bring:

  • Excellent customer service skills and a passion for helping people.
  • Strong communication and interpersonal skills, with the ability to build rapport and effectively communicate with players from diverse backgrounds.
  • The ability to work under pressure and remain calm in challenging situations, providing exceptional service even during peak hours.
  • A commitment to providing a positive and memorable experience for our players, going the extra mile to resolve issues and ensure their satisfaction.
  • Proficiency in English (English on level B1 or higher), written and verbal. Additional language skills are a plus.
  • A strong understanding of online casino games and regulations (a plus).
  • A positive attitude, a team player mentality, and a willingness to learn.
  • Communicating effectively and efficiently with our customer base through Live Chat and email.
  • Responding to customer requests and complaints in a timely and courteous manner by providing a resolution.
  • Performing KYC verification for Players.
  • Processing Withdrawal requests.
  • Performing internal tasks to help enhance the customers perspective of our platform;
  • Displaying a strong understanding and awareness of policies, procedures and licensing requirements.
  • Preffering Experience in customer service and/or sales. Experience in iGaming/FinTech/Banking would be considered as an advantage.

What we offer:

  • Work on weekdays on holidays - day and night shifts: two days work - two days off.
  • A competitive salary and benefits package.
  • The opportunity to work in a fast-paced and dynamic environment.
  • A chance to be part of a growing and successful company.
  • Comprehensive training and development opportunities.
  • A fun and supportive work environment.

Why OshCasino?

  • Support and Trust from Company Management: Be empowered by the support and trust of our company management. Your ideas matter, and we encourage innovation. Your insights can shape the future of our online casino startup.
  • Dynamic Environment in a Modern Online Casino Industry: Immerse yourself in a dynamic and ever-evolving industry. Join a team that thrives on innovation and embraces the challenges of the modern online casino landscape.
  • All Technological Assets for Job Execution: Access state-of-the-art technological resources and tools necessary to excel in your role.
  • Make a Real Impact on Your Daily Activities: Your contributions are valued and meaningful. Make a real impact daily, shaping the way our online casino operates and leaving your mark on the industry.

Apply for Customer Service Representative position

Please send your CV and cover letter (optional) in the "Apply" section. We will contact the candidates invited for the job interview.
Monthly gross salaryGross/mo  € 1200 - 1800

Additional information:  We are open to candidates who can start after the selection process, ensuring that we find the best match for both the role and our organization.

Location

    Rīga, Latvia

Time of work

  • Full-time with shifts

Skills

 Datorprasmes Analītiskā domāšana Apzinīgs Iniciatīvs Organizācija Spēja atrast risinājumus Prasme pamatot Prasme vest sarunas Empātija sadarbība Piemērotība Mācīšanās spēja Business Controlling administrācija pienākuma apziņa Centīgs Punktualitāte

Languages

  •  English
  •  Latvian
  •  Russian
Contact person
OshCasino Recruitment Team
At OshCasino, we are crafting an extraordinary online casino experience that transcends the ordinary and embraces innovation, fun, and unparalleled excitement. Although our digital doors have yet to swing open, the heartbeat of our venture is already echoing with the promise of something extraordinary. We are not just another online casino; we are a haven of limitless opportunities, where creativity meets technology, and where every idea has the potential to shape the future of online gaming.
Our Vision: Gaming Redefined. In the bustling world of online casinos, we stand as pioneers, ready to revolutionize the way the game is played. OshCasino is more than just a platform; it's a canvas where dreams are painted in pixels and strategies are born from the depths of imagination. As a startup, we understand the power of fresh perspectives, innovative ideas, and bold strategies. We believe that every individual brings a unique flavor to the table, and we invite you to bring yours.
A Playground for Ideas. Imagine a place where your creativity knows no bounds, where your ideas are not just welcomed but celebrated. OshCasino isnt just a startup; its a venture that thrives on the ingenuity of its people. We believe in empowering our team to implement their own ideas and strategies, fostering an environment where every mind can flourish. Your visions could shape the way our users experience online gaming, and your innovations could redefine the industry standards.
Join Us in Shaping the Future. As we embark on this thrilling journey, we invite passionate individuals, dreamers, and innovators to be a part of our story. Whether you're a seasoned professional or a budding talent, if you have a zeal for redefining online gaming, we want to hear from you. OshCasino is not just a company; its a movement, and you can be at the forefront of it.


Registration number14778357

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