2249
Customer Service Specialist
VELUX Latvia
Customer Service Specialist
VELUX Latvia
Customer Service Specialist
VELUX Latvia

Customer Service Specialist

VELUX Latvia

In the VELUX Group, we offer you a world of opportunities and the chance to create a bright future. From the forefront of the sustainable indoor living industry, we enable those who live, work and play under the roof transform their spaces and live a healthier everyday life with more daylight and fresh air.
The VELUX Group is an international, family-owned business with strong financial roots and each year we are able to create real impact by reinvesting in society, our employees and planet through our foundations.

Alongside the rest of our values, courage and mutual respect define our actions every day and how we wish to contribute to the world.
For more than 80 years, VELUX has been manufacturing roof windows, various solutions and taking care of providing daylight and also fresh air for our customers.
Our customers are people who live, work and rest under the roof and who want to transform their spaces and live a healthier everyday life with more daylight and fresh air.

The VELUX Group is an international, family-owned company with strong financial roots, and every year we invest in international projects important to society, our employees and the planet through our funds.
We believe that company growth can go hand in hand with sustainable development and the environment. 

Now, we also give you the chance to grow and shape your career and become part of a global organization that already operates in more than 40 countries!
Do you want to be part of our Customer Service Team? Are you associated with people and their needs? We are looking for a Customer Service Specialist with a motivation and enthusiasm for supporting our clients.

Your challenges
  • Working with both B2C and B2B clients through e-mails, customer calls, visits, etc. in two countries Latvia and Lithuania.
  • Creating price offers and orders
  • Providing aftersales service, coordinate service requests, and advise customers
  • Working with and update relevant databases and product information (CRM, SAP, etc.)
  • Supporting colleagues from other departments, especially sales and marketing teams
  • Coordinating VELUX accessories sales
  • Acting as a VELUX ambassador sharing the companies values and culture

Your qualifications
  • Customer orientational, commitment, ability to learn, friendly attitude
  • Previous experience in customer service area would be an advantage
  • Good MS Office skills (knowledge of SAP and CRM would be considered an advantage)
  • Good knowledge of Latvian and English
  • Ability to communicate in Russian will be considered an advantage
  • Self-organizational skills, the ability to balance responsibilities and prioritize
  • High verbal and written communication skills, problem solving skills

Your opportunities
As the VELUX Group is growing, so will you. We invite you to grow in our learning culture, where we constantly as a team set goals for our performance. We offer broad opportunities for growth if you have the ability and the motivation to take them.
We are a value based company where commitment, thoroughness as well as mutual respect are among the core values and teamwork together with professionalism are essential to the way we work.
We offer stable and independent position, working for worldwide known brand, possibility to implement your own ideas, ability to participate in international projects and development activities, attractive salary, all working tools, benefits package, and remuneration of EUR 1600-1700  gross.

Equal Opportunity Employer
VELUX Residential is fully committed to the concept and practice of equal opportunity in all aspects of employment. To further our goal of equal employment opportunity for all employees and prospective employees, it is the policy of VELUX Residential to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity and only job-related qualifications will be required.
Mēneša bruto algaBruto mēnesī  € 1600 - 1700

Atrašanās vieta

    Rīga, Latvija
    Liepājas iela 34, Rīga

Darba veids

  • Pilna slodze
Kontaktpersona
VELUX Latvia

Uzņēmuma mājaslapahttp://www.velux.lv

Reģistrācijas numurs40003279195

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