450
 B2B Customer Experience Specialist EMEA
ALLNEX
B2B Customer Experience Specialist EMEA
ALLNEX
 B2B Customer Experience Specialist EMEA
ALLNEX

B2B Customer Experience Specialist EMEA

ALLNEX

Required skills and experience

  • Experience in a B2B or other customer service-facing role will be considered as advantage;
  • Graduated or last year student able to work full time;
  • Very good English language skills;
  • Good knowledge of Microsoft Office;
  • A logical mindset with high level of precision and responsibility;
  • Experience with ERP systems will be considered as advantage;
  • Good written and verbal communication skills.

Responsibilities

  • Take care of the customers portfolio and their orders and complaints consistently, proactively, and professionally to anticipate customer needs;
  • Respond to customer inquiries via email and phone promptly;
  • Coordinate shipment and documentation through effective collaboration with Logistics, Planning, Sales, Finance teams, and others internal stakeholders;
  • Perform order entry, follow-up in the ERP system (SPA), and resolve order and/or price-related issues when necessary;
  • Be part of a friendly team, sharing common knowledge and experiences.

We offer

  • Monthly gross salary 1400 - 1600 EUR, depending on skills and experience.
  • Partially working from home option
  • Transportation allowance
  • Health, accident and critical illness insurance
  • Annual bonus program and special recognition awards
  • Excellent working conditions in modern environment
  • An international exposure in a cross-cultural community
  • Training, great opportunities to grow and develop your career nationally and internationally
  • Companys social events
  • Birthday holiday
Mēneša bruto algaBruto mēnesī  € 1400 - 1600

Papildu informācija: To see the complete list of benefits offered by the company, please refer to the section following the job ad.

Atrašanās vieta

    Rīga, Latvija
    Gunāra Astras iela 1C

Darba veids

  • Pilna slodze

Valodas

  •  Angļu
Kontaktpersona
Agnija Putnina
Eight reasons why you should join allnex:
We are in the lead. We are proud to be the largest industrial coating resins supplier in the world
We are pioneers of green thinking. Being environmentally responsible has always been a key part of what we do
We are entrepreneurs. We strive to be the strategic partner for our customers, providing innovative solutions for their needs.
We celebrate diversity. Diverse in our backgrounds, talents and ideas, we can accomplish anything together.
We have a rich history. We have a strong heritage in leading chemical companies globally, dating as far back as 1918.
We prioritize our people. Our company is only as good as the sum of our people. We focus on training, promoting leadership and teamwork to help you succeed.
We are global as it gets. 35 countries, 50+ nationalities, clients almost everywhere.
We are great bunch of people. If you enjoy connecting and working with talents across the globe, you've come to the right place.


Uzņēmuma mājaslapahttps://www.allnex.com/en/

Reģistrācijas numurs40103815035

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