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Intrum Global Technologies
1st Line Support Specialist
Intrum Global Technologies
Intrum Global Technologies

1st Line Support Specialist

Intrum Global Technologies

About Us

A Sister company of Intrum Global Technologies - Intrum Global Business Services (Intrum GBS) is a Shared Service Center of Intrum, located in Vilnius, Lithuania. Currently, we have over 500 highly dedicated and experienced employees, who support Group functions and local country units across Europe.

Intrum GBS Finance & Accounting unit is globalizing Finance processes within all Intrum countries. This department provides various services from Accounts Payable, Month-end closing to Financial and Business controlling etc. If you are diligent, willing to gain more experience or share your knowledge with others – become a part of our growing team.
More information about the benefits of working with us you can find here: https://bit.ly/36Ovyms

What you will be doing

  • Provide internal first-line operational systems support;
  • Resolve issues utilizing available knowledge reference documentation;
  • Ensure complete and timely handover of incidents to other support teams;
  • Identify and monitor system errors;
  • Identify and assess business and IT risks;
  • Communicate with users and other teams members;
  • Create service improvements.

What you bring

  • Motivation to resolve system issues for customers;
  • Experience in the customer support field or IT service desk is an advantage;
  • Ability to work in a team and cooperation skills;
  • Communication, strong interpersonal skills;
  • Contribution to a continuous improvement culture.

What we offer

  • Salary range 980-1400 Eur gross/month;
  • Growth and development opportunities;
  • Rewards and recognition for individual contribution;
  • Career perspectives in a fast-growing organization.

Mēneša bruto algaBruto mēnesī  € 980 - 1400

Papildu informācija: Health insurance

Atrašanās vieta

    Rīga, Latvija
    Ieriķu iela 5, Rīga
  • Attālināta darba iespējas

Darba veids

  • Pilna slodze
  • Elastīgs darba laiks

Prasmes

 Support Specialist service desk monitoring

Valodas

  •  Angļu
Kontaktpersona
Rūta Vaskyte
+370 620 48302

Intrum is the industry-leading provider of Credit Management Services with a presence in 24 markets in Europe. Intrum helps companies prosper by offering solutions designed to improve cash flows and long-term profitability and by caring for their customers. To ensure that individuals and companies get the support they need to become free from debt is one important part of the company’s mission. Intrum has more than 10,000 dedicated and empathetic professionals who serve more than 100,000 companies across Europe.

Intrum Global Technologies, established in Riga since 2010 is responsible for software development, maintenance and support for the company into a group level and employs more than 260 IT professionals locally.
Intrum Global Business Services (Intrum GBS) is a Shared Service Center of Intrum. Currently we have over 500 highly dedicated and experienced employees, who support Group functions and local country units across Europe.

Intrum GBS Finance & Accounting unit is globalizing Finance processes within all Intrum countries. This department provides various services from Accounts Payable, Month end closing to Financial and Business controlling etc. If you are diligent, willing to gain more experience or share your knowledge with others – become a part of our growing team.


Reģistrācijas numurs40103314641