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About Us
A Sister company of Intrum Global Technologies - Intrum Global Business Services (Intrum GBS) is a Shared Service Center of Intrum, located in Vilnius, Lithuania. Currently, we have over 500 highly dedicated and experienced employees, who support Group functions and local country units across Europe.
Intrum GBS Finance & Accounting unit is globalizing Finance processes within all Intrum countries. This department provides various services from Accounts Payable, Month-end closing to Financial and Business controlling etc. If you are diligent, willing to gain more experience or share your knowledge with others – become a part of our growing team.
More information about the benefits of working with us you can find here: https://bit.ly/36Ovyms
Your responsibilities will include:
- Provide internal first line operational systems support
- Resolve issues utilizing available knowledge reference documentation
- Ensure complete and timely handover of incidents to other support teams
- Identify and monitor system errors
- Identify and assess business and IT risks
- Communicate with users and other teams members
- Create service improvements
About you:
- Motivation to resolve system issues for customers
- Experience in customer support field or IT service desk is an advantage
- Ability to work in a team and cooperation skills
- Communication, strong interpersonal skills
- Contribution to a continuous improvement culture
What we offer
- Salary range 980-1400 Eur gross/month. The final offer will depend on the experience and competencies of the selected candidate.
- Hybrid work arrangements allowing to combine work from home and office
- A flexible workplace providing more freedom to get the job done while managing the responsibilities of life
- Culture of learning for individual career development and grow opportunities
- Community driven environment where your experience matters
- Full onboarding guidance to settle in comfortably
Papildu informācija: Health insurance
Atrašanās vieta
- Rīga, Latvija
- Attālināta darba iespējas
Ieriķu iela 5, Rīga
Darba veids
- Pilna slodze
- Elastīgs darba laiks
Prasmes
Valodas
- Angļu
Ieva Gavare
Intrum is the industry-leading provider of Credit Management Services with a presence in 24 markets in Europe. Intrum helps companies prosper by offering solutions designed to improve cash flows and long-term profitability and by caring for their customers. To ensure that individuals and companies get the support they need to become free from debt is one important part of the company’s mission. Intrum has more than 10,000 dedicated and empathetic professionals who serve more than 100,000 companies across Europe.
Intrum Global Technologies, established in Riga since 2010 is responsible for software development, maintenance and support for the company into a group level and employs more than 260 IT professionals locally.
Intrum Global Business Services (Intrum GBS) is a Shared Service Center of Intrum. Currently we have over 500 highly dedicated and experienced employees, who support Group functions and local country units across Europe.
Intrum GBS Finance & Accounting unit is globalizing Finance processes within all Intrum countries. This department provides various services from Accounts Payable, Month end closing to Financial and Business controlling etc. If you are diligent, willing to gain more experience or share your knowledge with others – become a part of our growing team.
Reģistrācijas numurs: 40103314641