Customer Support Specialist - Samsung team

Concentrix

Details
Highlights
Company

Join our Samsung team and discover the world of customer service.

We'll make sure to provide the training and necessary support for you to reach your best potential with us.

How? By providing this:

💵 Hourly rate, from 6.40 Eur/Gross to 6.93 Eur/Gross (during trial period and after)

👩🏻 A good health insurance which includes gym and dentistry

📱 Paid mobile phone bill

💳 Performance-based bonuses

📈 Actual growth opportunities

👩🏻🤝🧑🏽 Supportive and fun coworkers

How we work...

....is simple: Webhelp is a business outsourcing company, meaning, we offer our services to other companies to help them handle customer service, finances and other business processes. As our colleague, you will be employed by Webhelp but supporting the clients of Samsung.

As part of our team, you will be responsible for supporting Samsung customers via calls, e-mails, and chats. You will provide remote technical and non-technical assistance to Samsung customers in Russian and Latvian language.

Requirements:

For you to flourish in this role, the most important thing is to have the motivation to deliver good customer service. And to actually communicate with customers, it's important that you are fluent in Latvian language (C1 level spoken/ written), have good command of English and Russian (B2 level) and have interest in technology.

We're really hoping to see you join us, but before that - you'll need to complete our recruitment process which consists of an written language test, an interview and, finally, a reference 🤝

So, will you take a chance on us?

Hourly gross salaryGross/h € 6.4 - 6.93

Additional information: 6.40 Eur/Gross (during trial period) - 6.93 Eur/Gross (after trial period)

Location

Latvia

Time of work

Full-time

Languages

English
Latvian
Russian

Contact person
Liva Strautmane
26065133

Concentrix + Webhelp ir starptautisks biznesa procesu ārpakalpojumu sniedzējs. Concentrix + Webhelp specializējas klientu apkalpošanā un maksājumu pārvaldībā, kā arī pārdošanas un mārketinga pakalpojumu sniegšanā, izmantojot balss, sociālos un digitālos kanālus. Kompānija darbojas vairāk nekā 70 valstīs, kurās nodarbināti 440 000 darbinieku, kas runā vairāk nekā 95% no pasaules valodām.Vairāk informācija atrodama uzņēmuma mājāslapā, www.webhelp.com un https://webhelplatvia.teamtailor.com/