The international 5 star hotel "Grand Hotel Kempinski Riga" invites:

· Effectively represent the Hotel in all telephone, written and personal contacts with potential, past and current clients with warm and friendly guest contact, an ever-present willingness to assist, and especially an obvious desire to welcome client business to the hotel.

· Prepare all information-sharing communication to the clients and to other hotel departments precisely and thoroughly and update that information on a timely basis.

· Follow up all enquiries within 24 hours of receipt and trace and follow up all past, potential and current client files on a regular basis.

· Assume responsibility for all final preparations prior to the event and on the day of the event to ensure client satisfaction in line with the details of the planning process.

· Follow all department guidelines on the outlining and collection of advance deposits and final payments OR the clear arrangements for credit accounts with the Credit Manager.

· Maintain an up-to-date planning information portfolio for easy reference in the sales and planning process.

· Constantly gather, understand and apply the knowledge of food, beverage, technical equipment and inter-departmental procedures to the sales and planning process with the client.

· Complete all reports on a timely basis as requested by the Director of Sales 

· Higher or incomplete higher education

· Previous customer experience is proffered

· Active, target orientated personality

· Excellent communication skills, a high sense of responsibility

· Very good knowledge of Latvian, English and Russian, other languages will also be considered as an advantage

· Ability to organize your work efficiently and promptly

· Excellent computer skills, Opera software knowledge will be considered as an advantage

· Ability to work fast and efficiently in a team and find a solution to stress situations

· Work for a well-established, international company with career opportunities

· Professional development opportunities and trainings

· Special rates for stays at Kempinski hotels worldwide

· Salary 1800 EUR gross

· Health insurance after 3 month

· Free meals