1166
Registration number: 50003790911
- Details
- Highlights
- Company
Requirements for candidates
- Excellent verbal and written communication skills in Lithuanian & English
- English language skills
- Pragmatic and solution-oriented
- Stress resistance
- Good computer skills in MS office (Word, Excel, Outlook)
- Attention to details
- Structured and organized
Job description
The employee is responsible for the front offices processes related all the requests received by Customers/Channel Partners and Sales Team regarding all products in the portfolio (Toll, VAT, Excise), closely liaises with the providers in booking, credit department and local offices.
- Responding to customers inquiries and providing solutions effectively
- Track orders and compliance from customers withing agreed period
- Complaints management with clients and the Back Office
- Ensure good relationships & contribution with and Back Office team and other departments in the company, including VAT, tolling, booking, billings, sales, credit and providers
- Support pre-billing process and sales when needed
- Entry data related to front office tasks
- Handle incoming customer requests and claims
- Gather all relevant customer data and documents
- Request, explain customer invoices needed for refund activities
- Handle / follow-up on claims status with the client
What we offer
- 2 days of home office
- working in the international team
- company events
- friendly work environment
€
740 - 1600
Additional information: Home-office 2 times per week after successful probation period
Location
- Rīga, Latvia
Latgales iela 322, LV1063, Riga - Hybrid
Time of work
- Full-time
Languages
- English
- Lithuanian
- Latvian
Contact person
Katarzyna Palat
Katarzyna Palat
Step into a world of unlimited possibilities with Easytrip Transport Services – a proud member of the 360 PAY Group. We specialize in international transport and mobility services, offering a wide range of solutions including toll and parking payments, ferry and train reservations, VAT and excise duty refunds, support for posted drivers, and fuel cards.
Registration number: 50003790911
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