205
Registration number: 40003547722
- Details
- Highlights
- Company
Job description
Are you an open, communicative, self managed person who enjoys helping people around and handling day to day IT operations activities? Take the opportunity to join our friendly and reliable team in Riga office.
Benefits package:
. Growth & Learning: trainings, CGI Academia, mentoring, and knowledge sharing events
. Welcoming Environment: culture that starts with morning coffee and extends to all events
. Support: confidential and free psychological sessions for you and your family members
. Shares: optional investment up to 3% in CGI shares, which are doubled by the company
. Referral Bonus: earn up to 2800 Euro (gross) for attracting a new team member
. Health Insurance
. Bereavement Assistance: support during difficult times
. Convenient Setup: flexible hours and office parking
. Extra Vacation Days: paid long service leave
Your future duties and responsibilities
. provide onsite 2nd level support and manage day to day IT operations activities
. ensure office IT equipment is fully functional
. be responsible for hardware procurement and asset management (keep inventory up to date, track utilization, advice internal clients)
. prepare hardware for users
. advise users on appropriate course of action, support problem identification
. participate in global and regional projects (tests, communication) in various scope and technologies used
. act part time as IT Asset Management Specialist: oversee inventory of software licenses / IT assets / solutions, track compliance and act with business on detected issues, participate in software audits
. cooperate with IT teams from other countries
Required qualifications to be successful in this role
. 2+ years of experience in helpdesk/service desk, 2nd line preferred, in environment with Windows 11 and MacOS systems
. Experience with hardware/software procurement (or familiarity with the general process)
. Understanding of IT networks, Intune / Active Directory and licensing models/compliance (i.e. Microsoft, Oracle)
. Ability to work with equipment in a server room – cabling of network devices, UPSs
. Solid customer service and problem solving skills
. Professional proficiency in both Latvian and English to ensure a smooth cooperation with local and international colleagues
. No physical limitations related to performed tasks work in an office environment with involvement in IT equipment support, including receiving IT device packages, moving hardware to/from desk or rack cabinet
. Very good communication skills, ability to listen, resilience to users' pressure, good work organization, high personal culture
. Ability to work independently (main and only IT person in Riga office)
. Windows Server and Linux knowledge (nice to have)
€
2100 - 2350
Additional information: . Confidential and free psychological sessions for you and your family members . Optional investment up to 3% in CGI shares, which are doubled by the company . Health Insurance . Flexible hours and office parking
Location
- Rīga, Latvia
Gunāra Astras iela 8B
Time of work
- Full-time
Languages
- English
- Latvian
Contact person
Bernadeta Ambrazaitė
Bernadeta Ambrazaitė
At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company – one that has grown to approximately 70,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients – and for our members. Come grow with us. Learn more at www.cgi.com
Registration number: 40003547722
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