1253
Expierenced CRM and Retention Manager
DEM OÜ
Expierenced CRM and Retention Manager
DEM OÜ
Expierenced CRM and Retention Manager
DEM OÜ

Expierenced CRM and Retention Manager

DEM OÜ

About

At OshCasino, we are crafting an extraordinary online casino experience that transcends the ordinary and embraces innovation, fun, and unparalleled excitement. Although our digital doors have yet to swing open, the heartbeat of our venture is already echoing with the promise of something extraordinary. We are not just another online casino; we are a haven of limitless opportunities, where creativity meets technology, and where every idea has the potential to shape the future of online gaming.

Join us at the forefront of online gaming innovation as our CRM and Retention Manager.

In this pivotal role, you will drive our affiliate program's success by recruiting top partners, optimizing traffic channels, and crafting targeted marketing campaigns. Your expertise will shape our online presence, fuel customer acquisition, and maximize ROI.
As a CRM and Retention Manager, you will be responsible for developing and implementing strategies to increase customer engagement and retention.

Proficiency in English, latvian, Russian is essential for our international collaborations. If you're passionate about revolutionizing online entertainment, apply now and be part of our extraordinary team. Lets redefine gaming together!

While we are looking to fill this role diligently, we understand that the perfect candidate may need time to transition. Therefore, we are open to candidates who can start month after the selection process, ensuring that we find the best match for both the role and our organization.

Impact You'll Make:

  • Develop and implement CRM strategies to increase customer engagement and retention.
  • Identify and analyze customer trends and behaviors and give the Bonuses.
  • Develop personalized benefits campaigns based on customer data
  • Implement loyalty programs and incentives to reward loyal customers
  • Oversee the customer onboarding process to ensure a smooth and positive experience
  • Track customer feedback and complaints to identify areas for improvement
  • Identify opportunities to improve customer satisfaction
  • Manage our CRM database and ensure it is accurate and up-to-date.
  • Analyze customer data to identify trends and patterns
  • Track and report on key metrics, such as customer lifetime value (LTV), FTD's and churn rate.
  • Identify trends and patterns in customer behavior
  • Develop strategies to improve customer retention
  • Track the effectiveness of marketing campaigns
  • Prepare regular reports for management
  • Develop and execute targeted benefits campaigns to reach our target audience
  • Develop creative and engaging marketing campaigns
  • Track the performance of marketing/benefits campaigns
  • Work with other departments to ensure that we are providing a high-quality customer experience.
  • Work with the customer support department to resend customer complaints

What you bring:

  • Bachelor's degree in marketing, business administration, or a related field.
  • Experience as a CRM and Retention Manager.
  • Proven track record of increasing customer engagement and retention.
  • Proficient English language skills in written and verbal communication. Russian language skills are an advantage.
  • Excellent communication skills, with the ability to build and maintain relationships.
  • Analytical mindset with proficiency in data analysis tools and techniques.
  • Creative thinking and the ability to develop innovative marketing approaches.
  • Results-oriented mindset and a passion for achieving targets and goals.

Why OshCasino?

  • Bonus system: When you excel and help us meet our goals, you'll earn bonuses tailored just for you. Your efforts are valued, and we believe in showing our appreciation in a tangible way!
  • Support and Trust from Company Management: Be empowered by the support and trust of our company management. Your ideas matter, and we encourage innovation. Your insights can shape the future of our online casino startup.
  • Dynamic Environment in a Modern Online Casino Industry: Immerse yourself in a dynamic and ever-evolving industry. Join a team that thrives on innovation and embraces the challenges of the modern online casino landscape.
  • All Technological Assets for Job Execution: Access state-of-the-art technological resources and tools necessary to excel in your role.
  • Make a Real Impact on Your Daily Activities: Your contributions are valued and meaningful. Make a real impact daily, shaping the way our online casino operates and leaving your mark on the industry.

Please send your CV and cover letter (optional) in the "Apply" section. We will contact the candidates invited for the job interview.
Mēneša bruto algaBruto mēnesī  € 2800 - 3600

Papildu informācija: We are open to candidates who can start after the selection process, ensuring that we find the best match for both the role and our organization.

Atrašanās vieta

    Rīga, Latvija

Darba veids

  • Pilna slodze

Valodas

  •  Angļu
  •  Latviešu
  •  Krievu
Kontaktpersona
OshCasino Recruitment Team
At OshCasino, we are crafting an extraordinary online casino experience that transcends the ordinary and embraces innovation, fun, and unparalleled excitement. Although our digital doors have yet to swing open, the heartbeat of our venture is already echoing with the promise of something extraordinary. We are not just another online casino; we are a haven of limitless opportunities, where creativity meets technology, and where every idea has the potential to shape the future of online gaming.
Our Vision: Gaming Redefined. In the bustling world of online casinos, we stand as pioneers, ready to revolutionize the way the game is played. OshCasino is more than just a platform; it's a canvas where dreams are painted in pixels and strategies are born from the depths of imagination. As a startup, we understand the power of fresh perspectives, innovative ideas, and bold strategies. We believe that every individual brings a unique flavor to the table, and we invite you to bring yours.
A Playground for Ideas. Imagine a place where your creativity knows no bounds, where your ideas are not just welcomed but celebrated. OshCasino isnt just a startup; its a venture that thrives on the ingenuity of its people. We believe in empowering our team to implement their own ideas and strategies, fostering an environment where every mind can flourish. Your visions could shape the way our users experience online gaming, and your innovations could redefine the industry standards.
Join Us in Shaping the Future. As we embark on this thrilling journey, we invite passionate individuals, dreamers, and innovators to be a part of our story. Whether you're a seasoned professional or a budding talent, if you have a zeal for redefining online gaming, we want to hear from you. OshCasino is not just a company; its a movement, and you can be at the forefront of it.


Reģistrācijas numurs14778357

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