Associate Service Manager
RealTime SIA
Associate Service Manager
RealTime SIA
Associate Service Manager
RealTime SIA

Associate Service Manager

RealTime SIA

Prasības kandidātiem

Qualifications, skills, and competencies: 
  • Good knowledge of English and Latvian is required for the job (at least B2 level in accordance with the Council of Europe's Common European Framework of Reference for Languages); 
  • Higher education or professional experience relevant to the job; 
  • Effective communication skills; 
  • Previous experience within live operations in iGaming; 
  • Average computer literacy skills; 
  • Willingness to learn and be involved in personal development; 
  • "People-first" attitude, professionalism and patience, ability to manage and contribute to multiple tasks simultaneously, high accuracy and a sense of responsibility in daily work;
  • A consistently sound level of judgment and professional conduct. 

Darba pienākumu apraksts

Key Responsibilities
  • Assist in running day-to-day operations of Proxy Live Solutions Live Gaming Studio; 
  • Ensure that Proxy Live Solutions service is fully operational without interruptions/issues; 
  • Ensure game results are completed and processed according to correct procedures; 
  • Supervise the integrity of the games; 
  • Identify, analyze, log, resolve, and escalate all incidents as necessary; 
  • Assist with handling cards and other studio equipment as necessary; 
  • Provide feedback on the efficiency of the Service Management processes; 
  • Work according to the schedule, including work during different types of shifts, according to the business needs. 

Mēs piedāvājam

  • 25 vacation days based on an FT contract; 
  • Career budget and development opportunities; 
  • Private health insurance; 
  • Fruits in the office;
  • Referral program;
  • Akropole discount card; 
  • Free parking at Akropole.  

Hourly rate 7 euro/h gross. 
Stundas likme (bruto)Bruto stundā  € 7

Atrašanās vieta

    Rīga, Latvija
    Latgales street 257, Riga, LV-1019, Latvia.

Darba veids

  • Pilna slodze


 MS Excel


  •  Angļu
  •  Latviešu
Gaļina Strupīte
Proxy Live Solutions was founded in December 2020 and is led by a collective of senior industry professionals with a proven history in live casino. With a vision to be the global innovator of choice for tailored live casino experiences, the management team set about building a new live casino studio from the ground up.Headquartered in Malta, with its IT hubs in Latvia, Poland and Estonia, Proxy Live Solutions operates state-of-the-art studios in Riga, Latvia, Bucharest, Romania, and Tbilisi, Georgia. Driven to deliver, Proxy Live Solutions is on a mission to bring its customers competitive, customizable and world-leading live casino content.

Uzņēmuma mājaslapahttps://www.proxylivesolutions.com/

Reģistrācijas numurs40203275124

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