927
Reģistrācijas numurs: 40103908693
- Apraksts
- Pamatinformācija
- Uzņēmums
LevelPath (www.levelpath.com) - IT Camp partner - company that is focused on the public-facing enterprise applications that make enterprise sourcing/purchasing commerce faster, safer, and more transparent. The company was founded by a leadership team that previously built several meaningful software companies over the last decade. They're now turning their attention to building the next-gen enterprise system of record in a wide-open space. Its a huge opportunity and we need some amazing individuals to help make enterprises faster, safer and more transparent.
Were looking for a Customer Operations Analyst to help us elevate our customer experience to the next level. If you love optimizing processes, diving into details, and building efficient support systems join our team and grow with us!
Team: international startup team with solid experience and wealth of knowledge.
Responsibilities:
- Drive impact by focusing on customer experience. Examples of day-to-day activities include answering support tickets, providing users guidance when they are stuck, generating product documentation, reporting bugs to product & engineering, and numerous other related jobs;
- Support customers by reviewing, cleaning, and migrating their datasets;
- Interact directly with other customer team members to identify areas where we can better serve our customer base;
- Learn the intricacies of a cutting edge enterprise product and be a Levelpath product expert for our customer base to drive product adoption and satisfaction;
- Act as a trusted advisor & support to the customer team by being responsive and diligent.
Requirements:
- 2+ years of experience in a data analyst / reporting role;
- Demonstrated experience problem-solving with attention to detail;
- Stellar organizational skills and experience improving processes;
- Proficiency in Excel or Google Sheets in analyzing a large dataset;
- Strong written and verbal communication skills;
- Adaptability and ability to flourish in a fast-paced environment;
- Effective collaboration and self-starter mindset.
Benefits
- Health insurance
- Competitive compensation and equity package
- Commuter benefits (paid public transport or office parking)
- In-office snacks and team lunches twice a week
- Team-driven happy hours and celebrations
We will contact you if you are invited for an interview. We will send the answer to those candidates who will be invited for an interview. If you have not received an invitation to a job interview within 2 weeks after the vacancy deadline, it is considered that you have received a refusal.
€
2200 - 3000
Atrašanās vieta
- Rīga, Latvija
Jaunā Teika - Hibrīddarbs
Darba veids
- Pilna slodze
Valodas
- Angļu
- Latviešu
Kontaktpersona
Jekaterina Lapina
+37129634226
Jekaterina Lapina
+37129634226
We are IT Camp recruitment agency. Our offer is variety of IT field selection (wide range of roles in development and architecture, system and business analytics, administration and quality assurance, management and leading etc). Comfort, growth, result - are our primary values and principles. Were saving your time. You can use it on current project or skills improvement while we're searching suitable job opportunity for you, based on your expectations and values, talents and experience.
Our main task is to have a match between candidate and company: mutual understanding, effective working process and common benefit. We offer career advice and job search assistance. Youre welcomed, so feel free to seek a great workplace with us.
Reģistrācijas numurs: 40103908693
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