Application Support Expert
Application Support Expert
Application Support Expert
AppXite SIA
Application Support Expert
Application Support Expert

Application Support ExpertAppXite SIA

REQUIREMENTS:

  • Fluent English (verbal and written)
  • Ability to work as part of a team
  • Ability to make quick decisions, align priorities and execute tasks
  • Be able to stay calm under pressure
  • Previous Support experience, experience with Microsoft Cloud technologies
  • Technical skills are required (Azure and SQL - advanced knowledge)
  • Ability to communicate well and precise
  • Ability to identify, update and create Help Center articles to assist Team members and external users with navigating and using product

MAJOR DUTIES & RESPONSIBILITIES:

  • Operational support tasks in the Application Support team working with Microsoft Cloud technologies
  • Technical support and troubleshooting
  • Proactive approach to ensure permanent solutions to common support cases
  • Having ownership of tasks, proactively following upon them, and ensuring fast resolution
    Documenting your work in a clear and precise manner

WHY JOIN US:

  • We work with some of the largest companies in their industries (like Adobe, AWS, Cisco, Google, IBM, Microsoft, Lenovo, etc.)
  • You will have skilled colleagues in an international environment
  • You will have the opportunity to challenge, grow and develop yourself
  • Salary range: 1,700 - 2,500 EUR Goss (depending on your skills, qualifications, and experience)
  • We offer professional training and certifications (Pluralsight or Coursera license)
  • Covered health insurance and telephone expenses
  • Comfortable new office with free parking
  • Free lunches and gym
  • Company events and active corporate life
  • Employee referral program

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