772
Schedule Coordinator
Schedule Coordinator
Schedule Coordinator
RealTime SIA
Schedule Coordinator
Schedule Coordinator

Schedule CoordinatorRealTime SIA

Schedule Coordinator

The Schedule Coordinator is a highly organized person, with an intermediate to advanced knowledge of excel functions, with optimal organizational skills and high attention to detail with excellent time management

Key Responsibilities:

  • Manage employees’ shift work and schedule;
  • Maintain and update any changes that may occur due to business needs;
  • Ensuring that all shifts are always covered, and live tables run with no interruptions;
  • Manage and plan workers events such as vacations, sick leave, maternity, paternity leaves, etc.) ensuring appropriate coverage is in place with a healthy life-work balance;
  • Collaborate with managers on the operators on shift;
  • Use various internal systems including but not limited to JIRA, WIKI, MS Office, and scheduling software;
  • Ensure that scheduling function KPI targets are achieved – rotation efficiency, over time, native language coverage, shuffle service coverage, etc.;
  • Initiate scheduling efficiency changes, implement different procedures to improve schedule management and workflow;
  • Operate in shifts, answer scheduler phone (call-outs/lateness/other emergencies which can impact the schedule);
  • Inform employees about changes in their schedule via phone/emails or any other method introduced;
  • Perform other duties, as asked by the manager, which are related to this position and which meet the qualifications;
  • Replace colleagues during their vacations, sick leaves, and other absences;
  • Reporting working hours and collaboration with Finance;
  • Attendance Tracking - Accurate records, Distribute Documentation to management Team for Issuance;
  • Training of new employees or other managers to cover scheduling duties while out of office;
  • Manage planning and forecasting of the staffing levels (leavers and potential dropouts).

The Team & ways we work:

  • Start-up culture, allowing for creativity and trying new things;
  • Studio operations teams have all the support from infrastructure, business, customer support, and leadership;
  • We’re open and transparent in decision making: everyone has a voice, new ideas are always welcome;
  • Constant feedback and support to individuals;
  • We value results over process and tools;
  • We value teamwork, so the best candidates are team players ready to own their work from the start to the end.

Salary and benefits:

Salary: 7.25 EUR per hour (gross)

Benefits:

  • 25 vacation days based on an FT contract;
  • Private health insurance;
  • Free parking.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Tev varētu interesēt arī:

Kickstarter in Finance (No experience needed)
SEB Global Services
Rīga
€ 1000 – 1500
Beigu termiņš: 01.11.2022
KYC Regulatory Specialist (multiple vacancies)
SEB Global Services
Rīga
€ 1200 – 1750
Beigu termiņš: 01.11.2022
Biroja vadītājs/-a
I-Work Group
Rīga
€ 1200 – 1500
Beigu termiņš: 07.10.2022