Customer Care specialist (Swedish speaking)

4finance Group is one of Europe’s largest digital consumer lenders.

For more than 10 years we have been providing fast and convenient financial solutions in a digital world.

Leveraging automation and data-driven insights, 4finance provides convenient products in a responsible way. We offer various types of loans, designed to meet our customers’ needs.

At 4finance, we have an entrepreneurial mindset, strive for excellence, yet keep things simple. Our business is driven by leading edge technology and our talented people - the most important ingredient of our success. 4finance has created a supportive, rewarding and empowering environment, where employees can grow their talent. We are proud to have a global network of leading experts, who are driven by passion to deliver.

We love what we do!

Join our team! We are looking for a Customer Care specialist (Swedish speaking) in Riga Business office

About the role:

The daily work of a Customer Care specialist will be related to the communication with our customers and finding solutions to their questions by calls and e-mails. This role is working closely with Manager to improve our customers experience.

The place of work will be Riga, however, you must also be ready to go on business trips to Sweden.

Some must haves:

• Swedish language (at least B2 level) and Latvian or Russian or English language knowledge (at least B2 level)
• Good communication skills
• Accurate and responsible attitude to work
• Customer-oriented personality
• Ability to adapt to a dynamic work environment
• Good computer skills

Your job responsibilities will include:

• Customer consultation by telephone and by e-mail, using a personal approach to customer
• Information processing and updating

We are offering:

• Be part of innovative, ambitious, highly skilled and professional team
• Work in an international company operating in an exciting, competitive and fast-paced industry
• Employee development program to support you in your personal and professional development
• Heath and accident insurance after probation period
• Team Building events
• Birthday & Christmas Gifts
• Modern Office in a good location (remote work possibility)
• Salary from 1600 - 1800 EUR (gross)
• Working time - 9:00 - 18:00 on workdays