562
IT system/Application support specialist
IT system/Application support specialist
Intrum Global Technologies
IT system/Application support specialist

IT system/Application support specialistIntrum Global Technologies

IT system/Application support specialist

This is the job.

  • You will be responsible for supporting and managing different applications/systems, performing required configuration changes and solving related incidents;
  • Cooperate with multiple vendors and internal teams regarding ongoing projects and new demands;
  • Act as L2/L3 support engineer for incidents and change requests;
  • Analyze best ways to provide solutions to problems through different systems;
  • Configure systems via web interface or command line according to requests;
  • Escalate and forward tickets to the relevant vendors and internal teams in case the problem can't be solved on your level or according to the procedures.

You have:

  • Experience with application/system administration;
  • Ability to read and understand technical resources from vendor (documentation, help files, manual pages);
  • Ability to keep track of multiple ongoing tasks simultaneously in a dynamic environment;
  • Ability to analyze problems and identify root causes;
  • Good written and verbal English skills;

Seen as advantage:

  • Experience working with Atlassian products (JIRA/Confluence);
  • Basic programming skills (Python) would be beneficial.

We offer:

  • Cooperation with IT industry leading companies;
  • Dynamic work environment;
  • Technological stack: microservices, Kafka event streaming, restAPI, various DB's (Oracle, MSSQL, Postgres), CI/CD, Java;
  • Monthly gross salary from 1500 to 2800 EUR;
  • Possibility to grow professionally and technically;
  • Experience working in multinational environment, being part of the Global IT or Data & Analytics functions in the leading credit management company in Europe;
  • Hybrid working, location by your choice (remote/ in office), and a healthy attitude towards flexible working patterns;
  • Respecting private life, providing 3 extra leave-days for personal needs;
  • Health insurance and paid mental health support (from your first steps);
  • Snacks and fruits to boost your office day;
  • Well-being activities, surprises, and birthday gifts (lunch stretching sessions, sporty challenges, mini competitions with prizes);
  • Supporting self-driven learning (i.e., paid conference fees, relevant Udemy courses).

Tev varētu interesēt arī:

Mid/Sen .NET developer
Intrum Global Technologies
Rīga
€ 2500 – 4300
Beigu termiņš: 08.10.2022
Manual QA Engineer
Intrum Global Technologies
Rīga
€ 1800 – 3000
Beigu termiņš: 04.10.2022
Senior Information Systems Engineer
Intrum Global Technologies
Rīga
€ 2500 – 4300
Beigu termiņš: 20.10.2022