- Apraksts
- Pamatinformācija
- Uzņēmums
IT system/Application support specialist
This is the job.
- You will be responsible for supporting and managing different applications/systems, performing required configuration changes and solving related incidents;
- Cooperate with multiple vendors and internal teams regarding ongoing projects and new demands;
- Act as L2/L3 support engineer for incidents and change requests;
- Analyze best ways to provide solutions to problems through different systems;
- Configure systems via web interface or command line according to requests;
- Escalate and forward tickets to the relevant vendors and internal teams in case the problem can't be solved on your level or according to the procedures.
You have:
- Experience with application/system administration;
- Ability to read and understand technical resources from vendor (documentation, help files, manual pages);
- Ability to keep track of multiple ongoing tasks simultaneously in a dynamic environment;
- Ability to analyze problems and identify root causes;
- Good written and verbal English skills;
Seen as advantage:
- Experience working with Atlassian products (JIRA/Confluence);
- Basic programming skills (Python) would be beneficial.
We offer:
- Cooperation with IT industry leading companies;
- Dynamic work environment;
- Technological stack: microservices, Kafka event streaming, restAPI, various DB's (Oracle, MSSQL, Postgres), CI/CD, Java;
- Monthly gross salary from 1500 to 2800 EUR;
- Possibility to grow professionally and technically;
- Experience working in multinational environment, being part of the Global IT or Data & Analytics functions in the leading credit management company in Europe;
- Hybrid working, location by your choice (remote/ in office), and a healthy attitude towards flexible working patterns;
- Respecting private life, providing 3 extra leave-days for personal needs;
- Health insurance and paid mental health support (from your first steps);
- Snacks and fruits to boost your office day;
- Well-being activities, surprises, and birthday gifts (lunch stretching sessions, sporty challenges, mini competitions with prizes);
- Supporting self-driven learning (i.e., paid conference fees, relevant Udemy courses).
Atrašanās vieta
- Rīga, Latvija
- Attālināta darba iespējas
Ieriķu iela 5, Rīga, LV-1084
Darba veids
- Pilna slodze
- Elastīgs darba laiks
Prasmes
Valodas
- Angļu
Anna Maklakova
Intrum is the industry-leading provider of Credit Management Services with a presence in 24 markets in Europe. Intrum helps companies prosper by offering solutions designed to improve cash flows and long-term profitability and by caring for their customers. To ensure that individuals and companies get the support they need to become free from debt is one important part of the company’s mission. Intrum has more than 10,000 dedicated and empathetic professionals who serve more than 100,000 companies across Europe.
Intrum Global Technologies, established in Riga since 2010, is responsible for software development, maintenance and support for the company into a group level and employs around 300 field professionals locally.
Reģistrācijas numurs: 40103314641