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Position overview
Are you a passionate and driven individual looking to start your career in customer experience? We are excited to announce an opportunity to join our Global Business Services (GBS) team as a Junior B2B Customer Experience Specialist at allnex, a leading chemical company!
As a Junior B2B Customer Experience Specialist, you will be a crucial member of our Customer Service department. You will be responsible for providing exceptional support to our B2B clients, ensuring their experience with allnex is smooth and efficient. You will collaborate with cross-functional teams to resolve customer issues and provide timely solutions. Your innovative ideas will be valued and implemented as we strive to improve our customer experience.
We are looking for someone with excellent communication and interpersonal skills, who is eager to learn and grow in a dynamic and fast-paced environment. You will receive comprehensive training and support to help you succeed in your role and develop your career.
Join our team and be part of a company that values innovation, diversity, and sustainability. Apply now to become a Junior B2B Customer Experience Specialist at allnex!
We offer
- Monthly gross salary up to 1250 EUR, depending on skills and experience
- Partially working from home option
- Transportation allowance
- Health, accident and critical illness insurance
- Annual bonus program and special recognition awards
- Excellent working conditions in modern environment
- An international exposure in a cross-cultural community
- Training, great opportunities to grow and develop your career nationally and internationally
- Company’s social events
Qualifications & skills
- Willingness to learn and develop – eventually we will teach the rest
- University degree or education in progress.
- Intermediate (B2) English language skills
- French skills will be considered a strong advantage
- Good written and verbal communication skills.
- Good knowledge of standard office software (MS Office: Outlook, Excel, Word, PowerPoint).
Responsibilities
- Take care of customer’s portfolio and their orders and complaints in a consistent, proactive manner.
- Respond to customers’ inquiries via e-mail and via phone in a timely manner.
- Pursue coordination of shipments and documentation through sound collaboration with different stakeholders, including Logistics and Finance Teams.
- Be a part of a friendly team, sharing common knowledge and experience.
Atrašanās vieta
- Rīga, Latvija
- Attālināta darba iespējas
G. Astras iela 1c
Darba veids
- Pilna slodze
Valodas
- Angļu
Olafs Bērziņš
Eight reasons why you should join allnex:
We are in the lead. We are proud to be the largest industrial coating resins supplier in the world
We are pioneers of green thinking. Being environmentally responsible has always been a key part of what we do
We are entrepreneurs. We strive to be the strategic partner for our customers, providing innovative solutions for their needs.
We celebrate diversity. Diverse in our backgrounds, talents and ideas, we can accomplish anything together.
We have a rich history. We have a strong heritage in leading chemical companies globally, dating as far back as 1918.
We prioritize our people. Our company is only as good as the sum of our people. We focus on training, promoting leadership and teamwork to help you succeed.
We are global as it gets. 35 countries, 50+ nationalities, clients almost everywhere.
We are great bunch of people. If you enjoy connecting and working with talents across the globe, you've come to the right place.
Reģistrācijas numurs: 40103815035