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Associate Service Manager
RealTime SIA
Associate Service Manager
RealTime SIA
Associate Service Manager
RealTime SIA

Associate Service Manager

RealTime SIA

Prasības kandidātiem

Qualifications, skills, and competencies:
  • Good knowledge of English and Latvian is required for the job (at least B2 level in accordance with the Council of Europe's Common European Framework of Reference for Languages);
  • Higher education or professional experience relevant to the job;
  • Effective communication skills;
  • Previous experience within live operations in iGaming;
  • Average computer literacy skills;
  • Willingness to learn and be involved in personal development;
  • "People-first" attitude, professionalism and patience, ability to manage and contribute to multiple tasks simultaneously, high accuracy and a sense of responsibility in daily work;
  • A consistently sound level of judgment and professional conduct.

Darba pienākumu apraksts

Key Responsibilities :
  • Assist in running day-to-day operations of Proxy Live Solutions Live Gaming Studio;
  • Ensure that Proxy Live Solutions service is fully operational without interruptions/issues;
  • Ensure game results are completed and processed according to correct procedures;
  • Supervise the integrity of the games;
  • Identify, analyze, log, resolve, and escalate all incidents as necessary;
  • Assist with handling cards and other studio equipment as necessary;
  • Provide feedback on the efficiency of the Service Management processes;
  • Work according to the schedule, including work during different types of shifts, according to the business needs.

Mēs piedāvājam

Benefits:
  • 25 vacation days based on an FT contract;
  • Career budget and development opportunities;
  • Private health insurance;
  • Fruits in the office;
  • Referral program;
  • Akropole discount card;
  • Free parking at Akropole.

Salary:
Hourly rate 7 euro/h gross.
€Почасовая брутто-зарплата Брутто/ч.  € 7

Место работы

  • Rīga, Латвия
    Latgales street 257, Riga, LV-1019, Latvia.

Тип работы

  • Полный рабочий день

Навыки:

 MS Excel

Языки

  •  Английский
  •  Латышский
Контактное лицо
Gaļina Strupīte
Proxy Live Solutions was founded in December 2020 and is led by a collective of senior industry professionals with a proven history in live casino. With a vision to be the global innovator of choice for tailored live casino experiences, the management team set about building a new live casino studio from the ground up.Headquartered in Malta, with its IT hubs in Latvia, Poland and Estonia, Proxy Live Solutions operates state-of-the-art studios in Riga, Latvia, Bucharest, Romania, and Tbilisi, Georgia. Driven to deliver, Proxy Live Solutions is on a mission to bring its customers competitive, customizable and world-leading live casino content.

Вебсайт компании: https://www.proxylivesolutions.com/

Регистрационный номер: 40203275124