Application Support Analyst

Wandoo Finance SIA

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Основная информация
Компания

Application Support Analyst

Join Wandoo Finance as an Application Support Analyst

We are a fast growing global fintech powerhouse – with HQ in Latvia and operations across Poland, Spain, Romania, Peru and now also Lithuania. We deliver innovative financial solutions across borders, combining tech-driven thinking with global reach.

We're a small but fast-moving support development team sitting at the intersection of technology and business. You'll be the third person on the team, working closely with the team lead on a wide range of support tasks — from investigating and fixing data issues to coordinating with internal stakeholders to get things resolved quickly and correctly.

This isn't a pure tech role and it isn't a pure ops role — it's both. If you're someone who can query a database, make sense of what you find, and then clearly explain the situation to a risk manager or sales rep, you'll thrive here.

How You’ll Make an Impact

Investigating and resolving complex support tickets (2nd/3rd level) across the full stack
Analyzing data and fixing issues using SQL, internal tools and scripts
Communicating with business teams — sales, risk, operations — to clarify requirements and coordinate fixes
Documenting solutions and contributing to team knowledge
Gradually taking on more ownership as you grow into the role

What You Bring to the Table

Data work here is unforgiving — a wrong value in the wrong field can cause a real business problem. You're the kind of person who double-checks before hitting confirm, not after.
Solid SQL skills — you're comfortable writing queries, spotting anomalies, and making data corrections
Some coding experience — enough to read code, understand what's happening, write scripts / make small fixes
Clear, confident communication — you can talk to both technical and non-technical people without losing either of them
A methodical, ownership-driven mindset — you follow issues through to resolution rather than passing them along

Nice to have

Experience working in a support or operations role
Experience with Java or Groovy
Experience with observability tools (DataDog, Elastic, Graylog or similar)
Familiarity with ticketing systems (Jira or similar) and understanding basic ITIL concepts
Fintech or financial services background

What’s in It for You

A competitive monthly salary of 2500-3000 EUR gross, depending on your experience
Hybrid life - 3 days in the office, 2 days in your personal kingdom
A small, high-impact team where your work is visible and your growth is real
Direct exposure to both the technical and business sides of building a fintech product
Workcation - enjoy up to 2 weeks per year working from anywhere
Annual bonus & salary review once a year - because progress matters
Learning & growth opportunities chose by you, approved by us
Birthday off - your day, your rules 5 paid blood donor days - superheroes deserve time off Health insurance after probation - extra coverage to keep you fully protected
Private gym on office premises - employee-only

Брутто-зарплата в месяцБрутто/мес. € 2500 - 3000

Место работы

Rīga, Латвия
Lielirbes iela 19a-7
Гибрид

Тип работы

Полный рабочий день
Гибкий график

Языки

Английский
Латышский

Контактное лицо
Amanda Krūze

Founded in 2016 Wandoo Finance is a fast-growing global fintech powerhouse — with HQ in Latvia and teams in Poland, Spain, Romania, Peru, and Lithuania, we work as one international crew—connected by technology, curiosity, and ambition.We move fast, experiment often, and trust our people to make things happen. At Wandoo, good ideas don’t get stuck in layers of approval—they get tested.At Wandoo, people come first. We’re always looking for talented, motivated individuals who are excited to grow their skills and make a real impact. Our team is diverse, inclusive, and built on mutual respect - we believe the best results come from learning from each other and growing together.

Вебсайт компании: http://www.wandoofinance.com

Регистрационный номер: 40103970112