Senior Application Specialist – Workday

Intrum Global Technologies

Подробности
Основная информация
Компания

This is the job.

Support the configuration and maintenance of Workday business processes, workflows, and system settings across Finance and other domains
Assist in managing Workday security, including roles, access rights, and user administration
Provide day-to-day support to users by resolving incidents, answering questions, and handling tickets
Support tenant administration activities (e.g., Sandbox, Production), including user access and basic troubleshooting
Contribute to user access reviews, audit activities, and compliance processes
Help troubleshoot and resolve issues across Workday modules (e.g., AP, AR, GL, Procurement)
Participate in maintaining and improving integrations (e.g., EIBs, APIs, or other interfaces)
Create and maintain reports, dashboards, and data extracts to support business needs
Collaborate with stakeholders, Product Owners, and external partners to support system improvements and changes
Support testing, releases, and implementation activities for system updates
Maintain documentation, knowledge base articles, and standard operating procedures
Contribute to continuous improvement initiatives for system efficiency and user experience.

You have:

Experience working with enterprise applications (Workday experience is a strong advantage, but not mandatory for all areas)
Understanding of application support, configuration, or system administration
Interest or experience in Finance processes (AP, AR, GL, Procurement) is beneficial
Basic knowledge of security concepts (roles, access management)
Experience or exposure to integrations or data interfaces is a plus
Strong problem-solving and analytical skills
Ability to support and communicate with both technical and non-technical stakeholders
Experience working in a structured support environment (e.g., ticketing systems, ITIL processes)
Ability to prioritise tasks and manage multiple activities
Collaborative mindset and willingness to learn and grow within the role
Experience in Agile environments or tools like Jira is an advantage.

We offer:

Experience working in multinational environment, being part of the Group IT function in the leading credit management company in Europe;
Monthly gross salary from 3000- 4440 EUR;
Hybrid working model and a healthy attitude towards flexible working patterns;
Respecting private life, providing 3 extra leave-days for personal needs;
Health insurance and paid mental health support (from day one);
Snacks and fruits to boost your office day;
Well-being activities, surprises, and birthday gifts;
Supporting self-driven learning (i.e., paid conference fees, relevant Udemy courses).

**Please note that as a multinational company, we have Talent Acquisition Partners in multiple locations. You might receive a call from our recruiters with a Spanish or Latvian phone number.**

Брутто-зарплата в месяцБрутто/мес. € 3000 - 4440

Место работы

Rīga, Латвия
Ieriķu iela 5
Гибрид

Тип работы

Полный рабочий день
Гибкий график

Языки

Английский

Контактное лицо
Lucia de la Peña Panadero

Intrum is the industry-leading provider of Credit Management Services with a presence in 24 markets in Europe. Intrum helps companies prosper by offering solutions designed to improve cash flows and long-term profitability and by caring for their customers. To ensure that individuals and companies get the support they need to become free from debt is one important part of the company’s mission. Intrum has more than 10,000 dedicated and empathetic professionals who serve more than 100,000 companies across Europe.

Intrum Global Technologies, established in Riga since 2010 is responsible for software development, maintenance and support for the company into a group level and employs more than 250 IT professionals locally.

Вебсайт компании: https://www.intrum.com/igt/