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Reģistrācijas numurs: 40003835251
- Apraksts
- Pamatinformācija
- Uzņēmums
Financial Systems Support Specialist
Our client is a fast-growing software company delivering solutions that help organisations streamline complex processes, improve control, and generate reliable, data-driven insights. Their SaaS platform enables teams to work more efficiently and make better-informed decisions.
With an international customer base and strong, sustained growth, the company offers a collaborative, learning-oriented environment alongside ambitious plans for continued expansion.
To support this growth, we are looking for a: Financial Systems Support Specialist.
In this role, you will:
· Act as the first contact for internal users of financial systems.
· Support key finance processes (close, consolidation, reporting, planning).
· Perform basic troubleshooting in SaaS/platform environments.
· Triage incoming tickets, prioritizing effectively based on urgency and impact.
· Take ownership of tickets from start to resolution.
· Use ITSM tools (mainly Jira) and follow ITILaligned processes.
What we're looking for:
· Background in customer service and/or technical support.
· Experience working with applications (application support experience is a plus).
· Excellent English (spoken and written), Swedish is a strong advantage.
· Great communication skills and customerfocused mindset.
· Preferably previous experience with Jira/ITSM and financial systems (e.g. Visma, Oracle, IRIS or similar).
· Proven ability to take ownership of tickets and follow through to completion.
What we offer:
· Opportunity to join a fast-growing international fintech SaaS company with clear strategic direction.
· Salary starting from 1700 EUR gross per month (final offer depending on experience).
· Additional Benefits: remote/hybrid working options, flexible working hours, support for a comfortable work setup, health insurance, well being support, lunch benefits and additional days off for rest and recovery.
This is a confidential search managed by our agency; full details will be shared with shortlisted candidates.
For more information, please contact Grafton Recruitment.
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€
1700 - 2100
Atrašanās vieta
- Rīga, Latvija
Darba veids
- Pilna slodze
Valodas
- Angļu
Kontaktpersona
Anete Karline Rudzite
Anete Karline Rudzite
Grafton Recruitment is one of the largest recruitment companies in Europe with 40 years of experience. Our goal is to become your reliable and long-term recruitment partner, providing a full range of HR solutions at the highest level and working as an integrated extension of your team.
We are here on the global and Baltics local level to provide personalized recruitment solutions for your business: from junior to middle-level specialists, from top-level specialists to managers.
By combining our industry-leading and specialized people with best-in-class processes and technology, we are able to deliver tailored cost-effective recruitment solutions and unrivaled service excellence.
Grafton's portfolio of clients extends across all sectors, from public to private. We take care of your Recruitment solutions from single positions to large-scale projects.
Reģistrācijas numurs: 40003835251
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