We expect you to have:

· Education or professional qualification in IT or a related field

· Experience in IT infrastructure administration and 1st- and 2nd-level IT support

· Strong knowledge of Microsoft 365, Active Directory, Entra ID and Windows Server

· Experience with network services (DNS, DHCP), Group Policy management and virtualization (VMware or Proxmox)

· Good understanding of IT security, endpoint protection and patch management

· Familiarity with software deployment, endpoint management and IT security tools

· Knowledge of PowerShell scripting and automation

· Strong analytical, troubleshooting and communication skills

· Proactive, customer-oriented approach and ability to work independently and in a team

· Fluent English (spoken and written); German language skills will be considered an advantage.

Your main responsibilities will be to:

· Provide 1st and 2nd-level IT support to internal users, ensuring timely resolution

of technical issues

· Administer and maintain Microsoft 365 services, including Exchange Online,

SharePoint Online, Teams and Entra ID

· Manage Active Directory, Group Policies, DNS, DHCP and user access rights

· Ensure IT security, endpoint protection, software updates and patch management

in line with ISO 27001 requirements

· Administer Windows and Linux servers and virtual environments using VMware vSphere,

ESXi and Proxmox

· Manage software deployment, endpoint management and IT inventory systems

using Aagon ACMP, SOTI MobiControl and Lansweeper

· Manage IT security solutions, including SentinelOne, Sophos, SpamTitan and KnowBe4

· Troubleshoot infrastructure issues, maintain technical documentation and

coordinate with external IT service providers

· Participate in IT infrastructure improvements, system rollouts and automation

initiatives using PowerShell.

We offer:

· Gross monthly salary of 1800-2600EUR, depending on qualifications and experience

· A dynamic role in a friendly international team

· Opportunities for professional growth and development

· Health insurance

· A modern and comfortable office in Riga Old Town, with the flexibility to work remotely.